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After entering the password to connect to their secure wireless network, several users have reported the Possible network security key mismatch error.
This error is more common among the Windows 7 users. The cause of the error appears to be wrong security mode, third-party antivirus tools, and as well as issues with the wireless drivers.
If you are also troubled by this error, here are a couple of troubleshooting tips to help you resolve the possible network security key mismatch error in Windows.
How do I fix Possible network security key mismatch error? 1. Check your antivirus
Third-party antivirus is known to interfere with the wireless network resulting in the possible network security key mismatch error.
If you have a third-party antivirus installed, try disabling it temporarily.
You can disable the antivirus temporarily from the taskbar.
Some antivirus software allows you to disable protection for 10 or 15 minutes as well.
Once the antivirus is disabled, try connecting to the wireless network again and check for any improvements.
Uninstall antivirus
If the issue resolves when the antivirus is disabled and tends to appear when enabled, try changing the antivirus.
Press the Windows key and type control.
Select the antivirus from the list of installed apps and select Uninstall.
Once uninstalled, download and install other antivirus solutions such as Malwarebytes.
2. Change the wireless network security type
Press Windows Key + R to open Run.
Locate the problematic network and check the security type displayed in the info bar.
Choose Manually create a network profile option from the next window.
Under Enter information for the wireless network, you want to add, enter the Network name.
For Security type try changing from the one you noted in the previous steps.
Enter the security key.
Check the Start this connection automatically box.
Check if you can connect to the network without any issues.
3. Reinstall wireless drivers
Press Windows Key + R to open Run.
In the Device Manager window, expand Network Adapters.
Select Scan for hardware changes option.
Windows will scan for missing wireless drivers and install the compatible driver automatically.
4. Change your router’s security type
Login to your router admin center using the IP address. You can find more details in the router’s instruction manual.
Change the Security Mode to something other than what is already selected.
Sign out of the router admin center and check for any improvements.
5. Release and renew IP address
Press Windows key + R to open Run.
ipconfig/release
ipconfig/renew
Close the command prompt.
Try connecting to your wireless network and check for any improvements.
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