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Some Windows 10 users have reported Windows Mixed Reality installation errors after installing a Feature Update on their device. Likewise, some Windows 11 PC users have reported the same issue after upgrading from Windows 10. This post provides the most suitable solution affected PC users can apply to resolve the issue on their devices.
Couldn’t install Windows Mixed RealityFix Windows Mixed Reality installation errors
If you are encountering Windows Mixed Reality installation errors after you install a Feature Update on your Windows 10 PC, or after you upgraded from Windows 10 to Windows 11, then depending on the error message you get, see the sections below for solutions that apply specifically to each instance of the installation error.General Troubleshooting to fix Mixed Reality errors
Before you proceed with the specific Windows Mixed Reality installation errors (with fixes) below, you need to complete the following pre-check task or troubleshooting and see after each see if your issue is resolved.I] Check your system compatibility II] Check for Windows Mixed Reality updates III] Disconnect and Reconnect your HMD
Do the following:
Disconnect your HMD (For example, you can unplug the power on the breakout box of the HP Reverb G2).
Next, open Command Prompt in admin mode and run the command below:dism /online /remove-capability /capabilityname:Analog.Holographic.Desktop~~~~0.0.1.0
Once the command executes, run Windows Update.
Afterward, reboot your PC.
On boot, re-connect your HMD.IV] Reinstall Feature Update (if applicable)
Suppose the issue started after you recently installed a Feature Update on your PC. In that case, you can uninstall the Feature Update and then reinstall the update and see if that works for you instead of just rolling back to the previous Windows version/build. If the issue started after installing a Cumulative Update, then you can uninstall the update or perform System Restore. It is not recommended that PC users remove any installed updates, especially security updates that keep your PC safe. However, sometimes removing the most recent update can help determine the source of the problem. However, if WMR still doesn’t install correctly, you can reinstall the update.
Below are specific error messages and the solutions that apply in case you see them.You’re nearly there—this PC doesn’t meet the minimum requirements needed to run Windows Mixed Reality Before we can set up Windows Mixed Reality, your administrator will need to enable it for your organization
If you receive this message, then it’s likely you’re on an Enterprise-managed network and your organization is using Windows Server Update Services (WSUS), which with other policies, might be blocking the download. In this case, you must contact your organization’s IT department or system administrator to enable Windows Mixed Reality in offline environments and WSUS, as detailed in this Microsoft documentation.
Read: How to configure Mixed Reality settings in WindowsWe couldn’t download the Mixed Reality software or Hang tight while we do some downloading
You may get this error if there’s a pending update that can block the Mixed Reality Software download. In this case, check and install any available Windows Updates and WMR Updates on your PC. Ensure your PC is connected to the internet and has at least 2 GB of free storage space. Once done, restart your PC and try again.Something went wrong, and we couldn’t start Windows Mixed Reality
If you receive this error message, you can do the following and see if that helps.
Restart the PC.
Check for Windows updates and download and install any waiting updates.
I hope this post helps you!
Read next: Windows Mixed Reality is not workingWhat is OpenXR for Windows Mixed Reality? Do I need OpenXR for Windows Mixed Reality?
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