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5 Ways to Fix OkCupid General Authentication Error2
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OkCupid users come across general authentication errors quite often.
This error pops up when you try logging into the platform using your mobile phone, but some users also come across this issue on PC.
Following the solutions mentioned in this guide, you will be able to fix the OkCupid issue and get back to dating possibly.
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Are you one of those OkCupid users facing general authentication errors when accessing the application? If so, then you are not alone.
You will find multiple reports by users claiming that they cannot log in to the OkCupid platform as the app always shows a general authentication error.
For the unaware, OkCupid is a US-based dating app that matches you with someone of similar taste and liking.
Why does OkCupid show a general authentication error?OkCupid is an excellent platform to find the one you are looking for or simply a mate for your lonely life. However, the app throws a fair share of bugs and glitches that hamper a smooth user experience.
However, when you try to send a message, you will come across a general authentication error message. If it sounds tricky, worry no more as the below solutions should help you fix it.
How can I fix OkCupid’s general authentication error? 1. Restart your device ➡ Smartphone
Press the Power button.
Select Restart.
After waiting for 10 seconds, power on your phone.
➡ PCRestarting your device will load up all the essential system files required for the device to work correctly from scratch, which might have been missed during the previous session.
2. Check if your account is bannedIf you violated OkCupid policies and conditions, your account would be banned without prior notice.
Since OkCupid deals with a lot of personal information and allows you to showcase yourself and interact with others, there are some strict guidelines in place.
Expert tip:
We suggest you use Opera One’s built-in VPN feature because it is free and has no data limits. It’s right before the address bar, enable it and try to connect again. It will mask your actual IP and thus remove the ban.
If you are able to connect, it is very possible that you have been banned. You can continue using Opera One’s VPN, but if you think this is a mistake on their part, contact the customer support team.
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4. Reset your passwordIf you have forgotten your password, then you can very easily reset your password. Moreover, if you have set up more than one login method for OkCupid, you can also try them.
5. Check server statusSeveral issues are frequently encountered not at your end but the end of the platform.
Although there is a different error message, it won’t hurt you to visit this website and check the server status. If there is a problem, then this website will show you exactly that.
What else can I do to resolve the problem?Suppose you are unfortunate, and none of the above solutions helped you fix the OkCupid general authentication problem. In that case, you can try the below tips and possibly try to resolve the issue.
If clearing the app cache doesn’t work, we suggest you uninstall and reinstall the OkCupid app on your smartphone.
If the app is troubling you, you can use the browser and open the mobile browser version of the platform. This trick has helped several users.
Finally, if nothing works, you can try contacting OkCupid support by dropping a mail at [email protected] and resolving your query.
You can also try logging in after disabling any VPN you might be using to hide your internet presence.
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